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Privacy Policy

SPORTCHAMPS AUSTRALIA PTY LTD

PRIVACY POLICY

This privacy policy of SportChamps Australia Pty. Ltd. is subject to the privacy act 1988 (“Privacy Act’).

This privacy policy defines how SportChamps collects, maintains and shared your personal information through your use of our services. Our commitment is to ensure that your personal information will always be protected, securely stored and only ever disclosed in ways defined in this privacy policy.

WEBSITE TERMS OF USE

In using the website and mobile applications, you agree to the terms outlined in this privacy policy. SportChamps reserves the right to update this policy by posting changes to the privacy policy page on the website. Upon upload, the privacy policy will supersede the previous version and you shall be bound by the latest version. Your continued use of our services shall constitute acceptance of these updated terms.

This privacy policy only applies to websites directly owned and operated by SportChamps Australia Pty. Ltd. and not third-party websites.

COOKIES AND DATA STORAGE

Personal information will also be collected through the use of cookies when you visit Sportchamps.com.au. Cookies store data from your web browser and record information related to your activities on the site. This information can include pages you visited, when and where you accessed the site from and more. The data stored in sportchamps.com.au cookies will only ever be used for internal purposes and to help improve your experience and enjoyment of the platform.

Third-party companies may also use cookies for purposes such as Remarketing to you across their external networks. These cookies will always be anonymous in their nature and no personal information will ever be shared with any third-party.

CALL RECORDING & SUPPORT LOGS

All calls will be recorded for compliance and staff training purposes. Similarly, all live chats, email tickets and other ways in which you interact with SportChamps and our agents, shall be recorded and stored against your customer profile.

MARKETING AND YOUR PROMOTIONAL PREFERENCES

Upon signing up for your member account with Sportchamps.com.au you accepted the promotional marketing terms and conditions. From time to time, we will use the contact details you provided (Email, SMS, Postal) to inform you of new feature additions, company news and event-specific updates.

If you wish to opt out from receiving any further promotional material, you can do so by contacting our support team at WWW.SPORTCHAMPS.COM.AU/CONTACT or by sending an email to SUPPORT@SPORTCHAMPS.COM.AU and we will process your request as soon as possible.

We will always have the need to contact you regarding the general use of your account. Opting out of promotional marketing materials will not stop you from receiving important tournament or platform related communications.

PERSONAL INFORMATION

The kinds of Personal Information that SportChamps.com.au generally collects from you is:

  • Name
  • Home address
  • Date of birth
  • Gender
  • Bank account and credit card information
  • Financial information.
  • Other Identity verification information (i.e. email address, phone numbers)

PURPOSES OF PERSONAL INFORMATION COLLECTION

SportChamps.com.au will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate its business as a licensed online wagering bookmaker for the following purposes:

  • To complete and process your membership application to allow you to join sportchamps.com.au
  • To provide you ongoing membership services
  • To meet out legal requirements in regards to our AML/CTF obligations under the Anti-Money Laundering and Counter Terrorism Act 2006(Cth) (“AML/CTF Act”) and the Northern Territory Racing Commission Racing and Betting Act 2011 (“Racing and Betting Act’)
  • To tailor specific products and services to your individual needs and habits
  • To inform you of new products or services we think may interest you
  • To create anonymous customer profiles and reporting at an aggregate level to allow for reporting, insights and statistical analysis of our betting platform.
  • To take appropriate action if there is any reason for sportchamps.com.au to suspect any unintended use or rigging of the platform has occurred through your account

You may choose to deal with us on an anonymous basis or to use a pseudonym while playing our free games, however all members who choose to play for real-money must be identified and verified to comply both with our AML/CTF obligations but also for the NT racing and betting commission identification purposes. Should you choose not to identify yourself fully, sportchamps.com.au will be unable to process your full application to become a member of the site.

By becoming a Member or otherwise choosing to provide SportChamps.com.au with Personal Information you consent to SportChamps.com.au collecting, using and disclosing your Personal Information for the above purposes.

MANAGEMENT AND PROTECTION OF YOUR PERSONAL INFORMATION

Wherever possible, we take every step to secure and protect your personal information while also maintaining its validity and currency. SportChamps.com.au will destroy or anonymize any user data after our statutory obligations to retain that information has expired.

THIRD-PARTY DISCLOSURE OF YOUR PERSONAL INFORMATION

Sportchamps.com.au will never disclose your personal information to a third-party unless it is outlined below or directed via court order:

  • To trusted third-party providers that SportChamps.com.au works with in the day-to-day operation of the business;
  • To provide you with member services, support;
  • Where disclosure is required by the law or permitted under the Privacy act;
  • As directed by relevant sporting bodies for their internal investigations and to maintain the integrity of the sport or to assist in enquiries related to the betting activities and markets they are investigating;
  • to provide you with the services or support/information you have requested;
  • for any other purpose related to the purposes for which your Personal Information was collected as described in this policy which you would reasonably expect or which has been otherwise notified to you;
  • the third parties or classes of third parties that SportChamps.com.au has at the time of collection informed you of;
  • where you have consented to its disclosure ether expressly or by the circumstances and your conduct.

SportChamps.com.au will take all reasonable steps to ensure that any Personal Information which SportChamps.com.au discloses to a third party is protected by that party in accordance with the Privacy Act.

SECURITY OF DATA AND PERSONAL INFORMATION

Any data transmitted over the internet is, by nature, not totally guaranteed of total security. SportChamps.com.au does not warrant information transfers from your computer to its systems. Any information that you send to SportChamps.com.au is done so at your own risk, however, once SportChamps.com.au receives this information, it is our duty to ensure that it is protected, stored and secured in the most effective possible way.

SportChamps.com.au will always take reasonable steps to ensure that your personal information is protected from unauthorized access, misuse, modification or disclosure through the use of systems such as the requirement for a strong password, the use of HTTPS transmit protocols through both our desktop site and mobile applications and through our smart systems designed to detect unauthorized access attempts.

Our employees, partners and vendors are always required to keep personal and trading behavior confidential and secured at all times. Once you post information about your activities on the platform via any public forum (Social media, email, websites etc) that information is no longer protected by our privacy policy and is considered public information.

It is your duty to ensure that you do not share your login and password with others or stay logged into the website after you have finished your use as this may lead to unauthorized access of your account. Similarly, ensuring that access to your mobile phone, desktop or tablet is secured is your responsibility.

UPDATING OR REVIEWING YOUR PERSONAL INFORMATION

You may access and update your personal information that is stored on SportChamps.com.au by clicking on your user avatar and then on “profile”. Here you can update your name, address, password, pre-commitment settings and more. Alternatively, you can contact SportChamps.com.au through our contact page located at WWW.SPORTCHAMPS.COM.AU/CONTACT to update or access your personal information.

ONGOING COLLECTION AND UPDATING OF YOUR PERSONAL INFORMATION

SportChamps.com.au will always endeavor to keep your personal information as up to date as possible. When sharing your information, we will always ensure to only share relevant information that directly meets the purpose of the sharing request or partnership.

Through your dealings with SportChamps, we may from time-to-time ask to verify the validity of this personal information. If you believe your personal information is out of date, please contact us and we will correct immediately.

USE OF WEBSITE

By using this website you agree to SportChamps.com.au collecting and processing your Personal Information on the basis explained in this Privacy Policy.

CONTACT DETAILS

Should you wish to contact SportChamps.com.au regarding your information, make a request to update it or have any general enquiries about the way in which we deal with your privacy, you can contact us as follows:

Financial Controller
SportChamps Australia Pty. Ltd.
P.O. Box 759
Port Melbourne Vic 3207

Email: SUPPORT@SPORTCHAMPS.COM.AU

Further Information about privacy concerns or complaints in Australia can be found on the Office of the Australian Privacy Commissioner’s website at WWW.OAIC.GOV.AU.

This is the Privacy Policy of SportChamps Australia Pty. Ltd. (ACN 609 880 864) (“SportChamps.com.au”).

Updates to this Privacy Policy

SportChamps Ausralia Pty. Ltd. May review, change, update and alter this privacy policy on occasion. The version of this policy that is hosted on our website WWW.SPORTCHAMPS.COM.AU will always be the most current version of the policy. Please ensure that you read and review this on a regular basis.

Last updated: June 2016